top of page

The Full Story

About

At Hagerstown Rentals, we’re proud to offer clean, comfortable, and conveniently located rental properties throughout Hagerstown, Maryland. Whether you’re a professional relocating for work, a family searching for a peaceful neighborhood, or someone in transition needing a short-term lease, we’re here to help you feel at home.

​

We offer a variety of rental options—pet-friendly units, furnished or unfurnished spaces, private entrances, outdoor areas, and more. Many of our homes are located close to major employers like Amazon, Meritus Health, Volvo Group, and Fiserv, as well as Washington County Public Schools. It’s all about making life easier for our renters—whatever their stage in life.

​

We’re a family-owned business committed to responsive, hands-on property management. We offer online rental applications, easy rent payments, and 24/7 emergency maintenance. Our goal is to provide safe, welcoming homes in communities we care about deeply.

If you're looking for a rental in Washington County with convenience, care, and quality—welcome home.

DSC01601.jpg

Mission

To improve the quality of market-rate multifamily housing in and around Hagerstown, MD, while providing nothing short of the best property management experience.

Privacy Policy

​Effective Date: JANUARY 1, 2023

This Privacy Policy describes how we collect, use, and protect personal information provided to us through our website, phone, text messaging (SMS), email, and in the course of providing property management and rental services.

Information We Collect

We may collect the following types of information:

  • Contact Information: Name, phone number, email address, and mailing address

  • Property Information: Rental property address, unit number, maintenance-related details

  • Communication Records: Call logs, voicemail messages, text messages, and email correspondence

  • Application or Service Information: Information submitted through rental inquiries, applications, or service-related forms

  • Payment Information: If applicable, payment-related details collected through secure third-party payment processors (we do not store full credit card numbers)

How We Collect Information

We collect information in the following ways:

  • When you submit forms on our website

  • When you call, text, or email us

  • When you submit a rental inquiry or application

  • When you communicate with us regarding maintenance, emergencies, or services

  • In person, as needed, in connection with property management services

How We Use Your Information

We use the information we collect to:

  • Respond to rental inquiries and applications

  • Communicate regarding property management matters

  • Schedule, confirm, and respond to maintenance or emergency requests

  • Provide services related to property leasing and management

  • Maintain records required for business, legal, or operational purposes

Information Sharing

We do not sell, rent, or share customer information with third parties or affiliates for marketing or promotional purposes.

Information may be shared only for legitimate business purposes, such as:

  • Payment processing

  • Legal or regulatory compliance

  • Essential service providers who assist with business operations

All sharing mentioned in this policy explicitly excludes mobile opt-in data and consent. Mobile opt-in information is never shared with anyone for any purpose.

SMS and Communication Preferences

If you provide your mobile phone number, you may receive calls or text messages related to rental inquiries, property management matters, maintenance coordination, or emergencies.

You may opt out of SMS communications at any time by replying STOP, UNSUBSCRIBE, or QUIT to any message. Opting out will stop non-essential communications. Emergency-related communications may still be sent when necessary to protect health, safety, or property.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission or storage is 100% secure.

Accessing or Updating Your Information

If you would like to request access to, correction of, or deletion of your personal information, or if you have questions about this Privacy Policy, please contact us:

Policy Availability and Updates

This Privacy Policy is available on our website and is linked anywhere we collect personal information. We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

By using our website or communicating with us, you acknowledge and agree to this Privacy Policy.

bottom of page